Terms of use

What Love from Home does

Parents use the app on iPhone or Android to invite relatives to send wishes for their baby, review the wishes, then make a PDF book with QR codes. Grandparents send their wishes through a web page, with nothing to install.

Accounts

• Parents sign in with their own Google account and keep it safe.
• The account must allow sharing files by link. Accounts that block this (often work or school accounts) cannot use invite links or QR codes.
• Grandparents need no account.

Your content

The wishes, photos, videos and books belong to your family. They are in the parents' Google Drive; we keep no copies and use them for nothing else.

You agree to:

• send invite links only to people you know and trust;
• send recordings, photos and videos only when the people in them agree;
• not use the app to send anything unlawful, harassing, or that breaks other people's rights.

Anyone with an invite link, or who scans a QR code, can see what that link opens. See the Privacy policy for more.

Plans and payment

• Free plan: one chapter per baby, PDF with a watermark, no QR codes.
• One occasion unlocks one chapter and is bought again for each chapter. Lifetime unlocks every chapter of every baby's book, with QR codes in the PDF. Both are one-time payments, not subscriptions.
• Plans are bought in the app: through the App Store on iPhone, through Google Play on Android. The price is shown in the app before you buy.
• Payment and refunds follow the rules of the App Store or Google Play.
• A Lifetime plan can be restored on a new phone with “Restore purchases”. A One occasion plan is recorded in the book in your Drive.

The service as it is

We work to keep the app running well, but we cannot promise it will always work without errors or interruptions. The app relies on Google Drive; when Google has a problem, the app may not be able to open your book.

Look after the Love from Home folder in your Drive: deleting the folder deletes the book, and we have no copy to bring it back.

Limitation of liability

The books, wishes, photos and videos are in your Google Drive, and you manage them yourself: who can see them, which files to keep or delete. We keep no copies, so we cannot bring back files deleted or lost in Drive.

As far as the law allows, we are not liable for loss caused by files lost or exposed in Drive because of how you manage or share them, by problems with Google, Apple or the network, or by what other people send through an invite link. Our liability, if any, is limited to what you paid for the plan concerned.

Stopping

You can stop whenever you like: sign out, remove the app's access in your Google account, or delete the Love from Home folder. We may stop serving an account that uses the app against these terms.

Governing law

These terms are governed by the laws of Vietnam. Disputes are first settled by negotiation; failing that, by the competent court in Vietnam.

Changes and contact

When these terms change, the date at the top changes too.

Provider: ABC Software Solutions Company. Email: lovefromhome.support@gmail.com.